Preliminary Information Form

This form sets out what you need to know before your order is finalised, as required by Article 5 of the Regulation on Distance Contracts. You will be asked to confirm that you have read it at the payment step.

1. Seller Details

2. Essential Characteristics of the Service

• Service: Mayza Premium: extended access on the AI-assisted SGS and SMMM proficiency exam preparation platform and the Accounting AI Assistant.
• Scope: Increased monthly exam generation allowance, access to all subject areas, and extended chat usage.
• Term: The period you choose (monthly or yearly); an auto-renewing subscription that continues until cancelled.
• Cancellation: Available at any time from your membership page; it takes effect at the end of the current period.

3. Total Price and Payment

The VAT-inclusive total price is shown clearly on the purchase page before payment. There are no shipping, delivery, service, or similar additional charges.

Payment is made by credit/debit card via iyzico, an authorised payment and electronic money institution. Your card details are never seen or stored by the Seller.

The price is charged again automatically for the period you choose (monthly or yearly) until you cancel. Price changes affecting the renewal fee are notified at least 15 days before they take effect. You can cancel your subscription at any time from your membership page.

4. Performance Period

The service is activated on your Mayza account immediately after payment is approved. There is no separate delivery period. Your access end date is shown on your membership page.

5. Right of Withdrawal

Under Article 15/1-ğ of the Regulation on Distance Contracts, there is no right of withdrawal for contracts covering services performed instantaneously in an electronic environment. Mayza Premium falls within this category.

At the purchase step you will be asked to confirm that you expressly request performance to begin immediately and that you accept losing your right of withdrawal once performance is complete. The purchase cannot be completed without this confirmation.

This does not affect your statutory rights where the service is defective or you cannot access it due to a fault attributable to the Seller; see the Refund Policy.

6. Complaints and Appeals

Please raise requests and complaints with me first using the contact details below. If the matter cannot be resolved, you may apply to the Consumer Arbitration Committee or the Consumer Court at your place of residence, within the monetary thresholds announced by the Ministry of Trade.

7. Contract Text

For the full text of the contract that will be concluded on purchase, see the Distance Sales Agreement.